Thank you for considering ProHome® of New England's Proven Line of Builder Services.
Listed below are just a few of the protection and advantages of implementing ProHome® of New England's 3rd Party Techniques into your current homebuilding operations:
Decreased Legal Exposure
- Full historical reporting systems that identify every customer conversation and warranty work activity while identifying trends.
- Proven 3rd Party documentation that will hold-up in a court of law.
- Complete compliance with National and Local standards to reduce homeowner complaints and legal disputes.
- 3rd Party witness participation by nationally recognized warranty experts.
Independent Third Party Consistency
- Independent Quality inspections before home delivery
- 3rd Party Service Request Investigations eliminating Bias determination claims.
- Ability to act as Mediator in disputes between Builder and Homeowners or Subcontractors
- Builder retains reputation and becomes "Good will ambassador"
True Warranty Management
- Fully Trained and certified Staff of Administrative and Walkthrough Experts
- Reduced service calls for maintenance or frivolous items
- Complete scheduling coordination of all trades through to completion
- Builders DIRECT, mot manage daily warranty and callback activity
Product Improvement
- Feedback reports on Quality inspection items, Pre-closing punchlist items, requested "service" items and Subcontractor Performance.
- Identify and eliminate problem areas while improving superintendent performance.
- Documentation for subcontractor disciplines or contract awards.
Back-End Cost Reductions
- Fewer service calls equates to fewer PO's for extra work
- Allows for reduced to re-directed staffing
- Flat fee structure allows for precision in budgeting of warranty costs
We customize or service programs to each Builder's needs for an efficient operation. Contact us for a no-obligation evaluation and discussion of our complete services.
