Home Builder Warranty Risk Management Service throughout New England
Lean About ProHome of New England Contact ProHome of New England

Builders & Developers

ProHome article in a prominent builder magazine.Read what a prominent
builder magazine said
about ProHome (pdf)

National Association of Home Builders We are a member of the
National Association
of Home Builders

Home Builders Association of Massachusetts We are a member of the
Home Builders Association
of Massachusetts

This site uses Adobe Reader. Click here to download a free copy. This site uses PDF documents which can be viewed with the Adobe Reader.

Are customer service and callback management Profit Centers for your company, or are they a financial and emotional drain?

ProHome® Provides

  • Market Proven Warranty Management System
  • An In-Depth and Complete Warranty
    • Homeowner Service Guides
    • Pre-Closing / 30 Day / 11 Month Walkthroughs
  • A Local Service Center
    • Full Administrative Services
    • One Call Convenience – Live Voice
    • 24 x 7 Emergency Service
  • Professional / Knowledgeable Staff
  • Communication and Reporting
    • Scheduling and verification of warranty work requests
    • Tracking of callbacks and subcontractor performance
  • National Industry Knowledge / Exposure
  • Low Fixed Cost per House
  • Third Party Advantage
  • Legal Protection

There is a way to ...

  • Realize operational and financial customer service efficiencies while increasing referrals
  • Deliver great customer service without being controlled by your homeowners after the sale
  • Reduce non-warranty work, while delighting your homeowners... subcontractors love this
  • Mitigate the growing litigation risks every builder faces as a result of meeting homeowner demands that clearly fall outside of the published warranty

ProHome provides service for all types of single and multi-unit structures.

With ProHome® 's market proven Warranty Management System, consistent warranty determinations are delivered and documented, customer service delivery costs are driven down, front-end productivity is increased, customer service frustrations are eliminated and customers are satisfied! Read more about the advantages of outsourcing your warranty service.

ProHome® is a national company founded in 1983 by 40 builders. We have served over 5,000 builders in over 115 markets nationwide, including several regional builders, throughout this time. The nations largest production builders - such as D.R. Horton, Toll Brothers, and US Homes - as well as hundreds of small custom home and condo builders use our 3rd party Warranty Management Services. Why? Because ProHome has a documented history of streamlining a builders' customer service delivery - both operationally and financially - while delivering a more satisfied homeowner at the end of the warranty period.

[ Home ] | [ About ] | [ Builders ] | [ Homeowners ] | [ Extended Warranty ] | [ Realtors ] | [ Contact ]
[ Advantages ] | [ Testimonials - Builders ] | [ Testimonials - Homeowners ]